
The more I learn about her, the more she inspires me. Hummm...















When we moved into this new house we spent a lot of money at Lowes. Don and I have always been Lowes fans for home improvement. As I went through the checkout with a few special order items totaling 3+ thousand dollars, the cashier told me she would have to call a phone number to get her computer glitch cleared out. This was, of course, AFTER she had swiped my bank card and 20 minutes of "problem solving" at elapsed. Her manager then told me I could pay for the items again and "trust her" to refund the first purchase, or I could wait as much as 45 minutes longer for her to straighten things out with technical service. I decided to wait. Keep in mind I have my 3 kids with me, in line, and it has now been 30 minutes. I finally ask, what was going on? Was the computer broken? Was my card not working? The manager proceeds to tell me, "I am working on it. Can't you see I am on the phone. I thought you were being nice and patient, but I guess I was wrong." I told here to cancel my transaction, and allowed the kids to play with whatever they wanted in the checkout isle. 45 minutes after entering the checkout line, I walked out of the door with a receipt and 3 tired, bored, hungry, screaming kids.
Comcast was the same kind of nightmare. I added up all the time I was on the phone with their Customer Service Representatives. Are you ready for this? 6 hours! Further, there was 16 hours of waiting around the house for their technicians to show up, mostly to fix the things that kept going wrong with our brand new service. What put the nail in their coffin for me was when I waited 4 hours for someone to show up, and no one did. I called them 5 minutes after the end of my scheduled appointment time to see if they were running late. They were not running late, their tech canceled my appointment because they couldn't find our house. They didn't have my phone number, the number they assigned us, so they couldn't call to ask for directions.


Last, on my little soap box, I want a stimulus check. I don't want to pay extra for others to have one. I, too, want to take my kids school shopping without worry.